Support Requests
To fill out a support request, head to the customer portal support page and select the headset icon (shown in image below) and sign in
If you have not previously made an account on the online portal—select “create account” and use the email that you had used when signing up for your account in the facility
Select the “NEW REQUEST” button
Select the support request type from the list and proceed to fill it out.
Our member services team will get to the request within a week. Sign back in and check out your support request to see the correspondence.